WHAT PERSONAL INFORMATION WE COLLECT

In the course of providing our services and operating our website, we may collect the following categories of personal information:

• – Full name and surname
• – Company name and registration details
• – Email address
• – Phone number
• – Physical or postal address
• – B-BBEE related business information submitted as part of a verification or consulting engagement
• – Financial information relevant to entity categorisation and scorecard assessment
• – Any other information you voluntarily provide through our contact form, email correspondence, or in-person engagements

We only collect information that is adequate, relevant, and not excessive in relation to the purpose for which it is collected.

WHY WE COLLECT YOUR INFORMATION

We collect and process your personal information for the following lawful purposes:

• – To respond to enquiries submitted through our website contact form or other communication channels
• – To provide B-BBEE verification, consulting, training, and related services
• – To conduct the verification process in line with SANAS R47 B-BBEE Codes of Good Practice
• – To issue B-BBEE certificates and verification reports
• – To communicate with you regarding your engagement with Ingwane Verifications
• – To comply with our legal and regulatory obligations as a SANAS accredited verification agency
• – To improve our website and service delivery based on usage patterns

We will not process your personal information for any purpose other than those listed above without your prior consent, unless we are required to do so by law.

HOW WE USE YOUR INFORMATION

Your personal information is used strictly in connection with the services you have requested or enquired about. Specifically:

• – Contact details are used to respond to your enquiry and communicate with you throughout your engagement with us
• – Business and financial information is used solely for the purpose of conducting your B-BBEE verification or consulting service
• – Website usage data may be used in anonymised, aggregated form to improve the functionality and content of our site

We do not use your personal information for unsolicited marketing without your explicit consent.

WHO WE SHARE YOUR INFORMATION WITH

Ingwane Verifications does not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• – With SANAS or the DTI where required as part of the accredited verification process
• – With service providers who assist us in operating our business — such as IT support or document management — who are bound by confidentiality obligations and may not use your information for any other purpose
• – Where we are legally required to disclose information by a court order, regulatory authority, or applicable law

In all cases, we take reasonable steps to ensure that third parties handle your information with the same level of care and protection that we apply ourselves.

HOW LONG WE KEEP YOUR INFORMATION

We retain your personal information for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law and our obligations as a SANAS accredited verification agency. Once your information is no longer required, it is securely destroyed or anonymised in a manner that prevents reconstruction.

HOW WE PROTECT YOUR INFORMATION

Ingwane Verifications takes the security of your personal information seriously. We implement reasonable technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration. These measures include:

• – Secure storage of physical and digital records
• – Access controls limiting who within our organisation can view your information
• – Confidentiality obligations binding all staff and service providers who handle personal data

While we take every reasonable precaution, no method of electronic transmission or storage is completely secure. We encourage you to contact us immediately if you have reason to believe your information has been compromised.

YOUR RIGHTS AS A DATA SUBJECT

Under POPIA, you have the following rights regarding your personal information:

• The right to access: You may request a record of the personal information we hold about you at any time.
• The right to correction: You may request that we correct or update any inaccurate or incomplete personal information.
• The right to deletion: You may request that we delete your personal information where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
• The right to object: You may object to the processing of your personal information on reasonable grounds.
• The right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
• The right to lodge a complaint: If you believe your rights under POPIA have been violated, you may lodge a complaint with the Information Regulator of South Africa.

COOKIES AND WEBSITE USAGE

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyse site traffic. Cookies are small text files stored on your device when you visit our site. You can control the use of cookies through your browser settings at any time. Disabling cookies may affect the functionality of certain parts of our website.

We do not use cookies to collect personally identifiable information without your knowledge.